Salon Policy

At Erin Winter Hair Studio, we strive to provide a welcoming environment for all individuals. We believe that beauty is diverse, and our salon is a space where everyone can feel valued and respected.

Cancellation Policy

If the appointment is rescheduled or cancelled 48 hours or more from the appointment time, there will be no charges to the card on file. Failure to reschedule or cancel within 48 hours will result in a 50% charge of the service on the card on file. Any rescheduling or cancellation within 24 hours will result in 100% of the service charged to the card on file.

Redo Policy

If you are ever not fully satisfied with your hair service, we ask that you let us know within 72 hours from your appointment time. We do not offer refunds but, are more than happy to make things right under the proper circumstances.

No Children Allowed In The Salon Unless They Are Being Serviced

We strive to create a peaceful atmosphere for all of our guests who come in the salon, and we also care about the safety of your little ones. If you have any questions or concerns, please contact us!